Refined Products
NGL's
Wholesalers

Refined Products Wholesalers struggle with high touch business processes, dynamic prices, and competitive online business.

C-Stores

C-Store Operators face variable demand patterns, complex supply arrangements, route planning and logistics challenges.

Wholesalers

NGL Wholesalers often battle with high-touch order management processes, enabling customer self-service, and high administrative costs.

TRANSFORMING NGL WHOLESALERS

THE NGL INDUSTRY’S GO-TO CUSTOMER PORTAL

The NGL value chain starts at the tailgate of gas plants producing Natural Gas Liquids (NGLs A.K.A Raw-mix, C2-C5, wet gas). These natural gas liquids include ethane, propane, butane, iso-butane and natural gasoline. NGLs then travel on pipelines and rail cars to fractionators where they are separated into their purity product components. From here, NGLs feed chemical plants to make plastics, are blended with gasoline or shipped across the country and the world to provide heat, cook food and dry crops.

Gravitate is the undisputed market leader in customer engagement, enabling NGL wholesalers to optimize order management, share contracts, BOLs and invoices with their customers through seamless integration with back-office systems. Your customers favor access to their data anytime, anywhere. Since 2011, Gravitate has been the go-to customer engagement solution. This platform enables your NGL customers to surface their data on a self-service basis, enhancing overall customer care and reducing administrative costs.

CHALLENGES FACED BY NGL Wholesalers

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High administrative costs

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high-touch order management processes

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lack of digital presence

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Surfacing BOL, Contract and Invoice Data with customers

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Enabling customer self service

HOW WE ATTACK THOSE CHALLENGES

CUSTOMER PORTAL BUILT FOR THE NGLs BUSINESS

Gravitate’s a customer-engagement platform provides your clients with a personalized self-service CTRM portal allowing them to login from anywhere to monitor prices, view contracts and access other transactional data at the touch of a button.

Proven Results In
Weeks, Not Years

Discovery Session

30 minutes

Product Demo

1 hour

Benefits Case and Simulation

3-4 days

Implementation, Testing and Training

4-8 weeks

Positive Return on Investment

< 1-year

30 minutes

1 hour

3-4 days

4-8 weeks

< 1-year

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